Frequently Asked Questions
What makes NW Nannies stand out from other nanny agencies?
We have strong expertise not only in finding the best nannies for your children, but we also have a thorough knowledge of child development. These two elements ensure that we find the most experienced, caring nannies who can provide enriching, age appropriate activities that meet the needs of your children. For over 30 years we have been meeting the childcare needs for families. Our thousands of satisfied families are a great source of pride to us.
What is your screening process for nannies?
First and foremost, we make sure that the nannies we hire are trustworthy, caring, and experienced. Our nannies must have several years of experience, pass a background and reference check, and pass through our in-depth interview process. All of our nannies must have recent CPR and First Aid Training. We hold a high standard for the kind of quality childcare we provide our clients, so we make sure that our nannies can do that successfully.
Where do you find your nannies?
Often they are referrals from current and former NW Nannies. Nannies choose to work with us because of our excellent reputation in the field. Many of our nannies return to us for replacement positions. All of our nannies have had extensive experience working with young children. Some are recent graduates of teaching and early childhood education programs. Others have worked in the field for years, serving as teachers, nurses, and nannies. All are carefully screened.
What kinds of activities will be provided for my children?
We pride ourselves on having a deep knowledge of child development. This knowledge allows us to really understand children and their needs at any age. We then apply that knowledge to provide the best possible experience to the children whether through games, creative arts and crafts, physical activities, reading, imaginative play, help with schoolwork, etc.
What is a typical permanent nanny job description?
Your NW Nanny will stimulate your children through age appropriate activities. She/he will work with each child, allowing him to achieve his fullest developmental potential. Your nanny will also provide everyday care for the children. She/he will clean up after herself and the children, do the children’s laundry, maintain their bedrooms and play areas. She/he will provide the children with nutritious meals and snacks. She/he will also transport the children to outside activities.
Concerning the household, your nanny will do light housekeeping, dusting, and vacuuming. She/he will do errands and grocery shopping. Your nanny will also do some meal preparation for your family. Other household duties are negotiable.
What are a nanny’s typical work hours?
A live-in Nanny works approximately 9-11 hours per work day, with two consecutive days off per week. When the family is out of town for seven or more days, the nanny should have a back-up system to relieve him/her for at least one day every seventh day. When the nanny travels with the family, he/she should be given appropriate time off.
A live-out nanny works approximately 8-10 hours per work day, Saturdays and Sundays off with occasional weekend work. If the Nanny stays at home while the parents are out of town, the Nanny should be financially compensated and have a back up plan similar to a live-in Nanny. If the Nanny travels with the family, she/he should be given appropriate time off.
How long does the process of hiring a nanny take?
Our goal is to find the right match for your family in a timely manner. Depending on your family’s particular needs, the placement process can take anywhere between 2 weeks and 2+ months.
What areas do you serve?
We serve the entire Portland metro area. If you are not sure you’re within this area, please do not hesitate to call us and ask.
Can we request a different nanny if the one we hire does not work out?
Of course! We want our families to be happy and satisfied with their nanny. As confident as we are that you and your nanny will be a good fit, sometimes things don’t work out. If you are not completely satisfied, you may request a replacement Nanny within the first 90 days of placement. If we are unable to find a suitable replacement, NW Nannies will provide a prorated refund of our placement fee.
What is the time difference between temporary care and permanent care?
Our temporary nanny care can be anywhere from just a few hours or up to 3 months. Our permanent nanny care can be for several months or last for several years depending on your needs.
Do you offer emergency, last minute childcare?
Yes, we do. When our office is closed, our answering service will contact us on weekends and holidays to fill your childcare needs. They will also reach us before and after business hours as late as 9 pm and as early as 7 am. We do charge a $5 surcharge for this service.
Does NW Nannies offer summer nannies?
Yes. Our summer nannies are often college and graduate students who are in the education field. You will go through a similar selection process as when hiring an ongoing nanny. Most summer nannies are available June – mid September.
What are the typical benefits nannies receive?
Besides salary, benefits include social security (employer match), federal and state withholding taxes, one to three weeks paid vacation, three to five paid sick days, health insurance and paid legal holidays. Nannies are reimbursed for use of their own car, or are provided with a car by the family.
What kinds of support do you offer?
NW Nannies is dedicated to providing support to both families and nannies to ensure everyone’s needs are met. To do this, we:
- make regular follow-up calls to all families and nannies
- provide technical assistance and guidance to families
- assist families in developing personalized nanny job descriptions and contracts
- provide tax and payroll assistance
What are our tax responsibilities?
Hiring a nanny means you now have new tax responsibilities and obligations, but do not worry, we have an entire page dedicated to outlining these for you. You can see that page by clicking here.